Retry a failed recurring payment

Ryan Knuth
Ryan Knuth
  • Updated

During the course of a season, a member's recurring credit card payment may fail. This could be due to an exceeded limit, or other temporary reasons. If a member suggests trying the same credit card information again, you can use the Retry feature.

For the failed payment, click "Retry."


The payment processor will attempt to retry the credit card with the same amount.

If successful, the payment status will change to "Paid."

Was this article helpful?

0 out of 0 found this helpful

Have more questions? Submit a request



Article is closed for comments.