Why does my member see a $1.00 charge on their credit card statement?
For Wicket clients configured to use Moneris as a payment gateway for credit card transactions, members may notice a one dollar ($1.00) pre-authorization or pending transaction on their online banking or statement. This pre-authorization is immediately canceled, should not be charged to their credit card, and will disappear from their online banking or statement within a few days.
Why does this occur?
When a member submits an order and is using a credit card, a pre-authorization is made to verify the card details and tokenize the credit card information in Moneris. This avoids having to store the credit card details to further enhance account security.