(✅ RESOLVED) March 30, 2021 - Temporary disruption to outgoing emails from Wicket

Ryan Knuth
Ryan Knuth
  • Updated

March 30, 2021 - 5:35pm ET

The fix was successfully deployed, and queued emails are being delivered. Wicket will continue to monitor deliverability.

March 30, 2021 - 4:35pm ET

The fix is being deployed to production servers. Another update to confirm its success will follow.

March 30, 2021 - 4:35pm ET

 A fix is currently being verified in our test environments.

March 30, 2021 - 4:00pm ET

❌ The Wicket team has identified and is working on a patch to resolve a temporary issue where emails from Wicket may not be sent to users (For example: User confirmation, password reset). This does not affect emails sent by integrations such as Mailchimp or Fusebill.

Any emails not sent during this period are being queued and will be delivered as soon as the fix is deployed.

We apologize for the inconvenience.

Was this article helpful?

1 out of 1 found this helpful

Have more questions? Submit a request



Article is closed for comments.