Skip to main content
Toggle navigation menu
Back to website
Submit a request
Sign in
Wicket Support
What's new
Announcements
Search
Announcements
Modified Support Hours June 1st & 2nd
Modified Support Hours Monday, May 22nd
✅ (RESOLVED) Apr. 25/23 - 8:30am ET - Incident affecting Wicket SSO
Modified Support Hours Friday, April 7th
Modified Support Hours December 23rd to January 2nd
Modified Support Hours Monday, October 10th
Modified Support Hours Friday, September 30th
Modified Support Hours Monday, September 5th
✅ (RESOLVED) Jul. 28/22 - 4:25pm ET - Known issue: Wicket email deliverability interruption
Modified Support Hours Monday, August 1st
Modified Support Hours July 1st and 4th
Modified Support Hours June 23rd & 24th
Modified Support Hours Monday, May 23rd
Modified Support Hours Friday, April 15th
Chartio reporting unavailable as of March 1st, 2022
Modified Support Hours Monday, February 21st
(✅ COMPLETED) Jan. 11/22 - 10:00pm EST - Planned database upgrade with short interruption to Wicket services
Modified Support Hours December 24th to January 4th
(✅ RESOLVED) Nov. 4, 2021 - Wicket Billing customers unable to process credit card payments (Fusebill unaffected)
Modified Support Hours Monday, October 11th
Modified Support Hours Thursday, September 30th
Modified Support Hours Monday, September 6th
Modified Support Hours Monday, August 2nd
Modified Support Hours July 1st & 2nd
(✅ RESOLVED) March 30, 2021 - Temporary disruption to outgoing emails from Wicket
Modified Support Hours Friday, April 2nd
Modified Support Hours Monday, February 15th
Modified Support Hours December 24th to January 3rd
Modified Support Hours Monday, October 12th
Modified Support Hours Monday, September 7th
Next
›
Last
»
Modified Support Hours June 1st & 2nd
<% var getColumnClasses = function(columnNumber) { var classNames = numberColumns === 'auto' ? 'col-auto' : 'col-12'; if (numberColumns >= 2) classNames += ' md:col-6'; if (numberColumns >= 3) classNames += ' lg:col-4'; if (numberColumns >= 4) classNames += ' xl:col-3'; return classNames; } %>
Have questions? We've got answers!
<% (categories.length > 1 ? categories : sections).forEach(function(block, index) { %>
<% if (imageHeight) { %>
<% } %> <% if (block.name) { %>
<% if (block.html_url) { %>
<%= block.name %>
<% } else { %> <%= block.name %> <% } %>
<% } %> <% if (block.description) { %>
<%= block.description %>
<% } %>
<% }) %>
<% var getColumnClasses = function(columnNumber) { var classNames = numberColumns === 'auto' ? 'col-auto' : 'col-12'; if (numberColumns >= 2) classNames += ' md:col-6'; if (numberColumns >= 3) classNames += ' lg:col-4'; if (numberColumns >= 4) classNames += ' xl:col-3'; return classNames; } %>
Get in touch
<% blocks.forEach(function(block, index) { %>
<% if (imageHeight) { %>
<% } %>
<% if (block.name) { %>
<% if (block.html_url) { %>
<%= block.name %>
<% } else { %> <%= block.name %> <% } %>
<% } %> <% if (block.description) { %>
<%= block.description %>
<% } %>
<% }) %>
Still need help?
Contact us
Categories
<% categories.forEach(function(category, index) { %>
<%= category.name %>
<%= partial('partial-article-list-sections', { id: 'category-' + category.id, parentId: '#sidebar-navigation', sections: category.sections, activeCategoryId: activeCategoryId, activeSectionId: activeSectionId, activeArticleId: activeArticleId, partial: partial }) %>
<% }); %>
<% var maxSections = 12 %>
Toggle navigation menu
<% categories.forEach(function(category, index) { %>
<%= category.name %>
<%= partial('partial-section-list-sections', { parent: category, sections: category.sections, maxSections: maxSections, partial: partial }) %>
<% }); %>
Categories
Categories
<% categories.forEach(function(category) { %>
<%= category.name %> <% if (category.isActive) { %>
<% } %>
<% }); %>
<% if (sections.length) { %>
<% sections.forEach(function(section) { %>
<%= section.name %>
<%= partial('partial-article-list-sections', { id: 'section-' + section.id, parentId: '#' + id, sections: section.sections, activeCategoryId: activeCategoryId, activeSectionId: activeSectionId, activeArticleId: activeArticleId, partial: partial }) %> <% if (section.articles.length) { %>
<% section.articles.forEach(function(article) { %>
<%= article.title %>
<% }); %>
<% } %>
<% }); %>
<% } %>
<% if (sections.length) { %>
<% sections.slice(0, maxSections).forEach(function(section) { %>
<%= section.name %> <% if (section.isActive) { %>
<% } %>
<%= partial('partial-section-list-sections', { parent: section, sections: section.sections, maxSections: maxSections, partial: partial }) %>
<% }); %> <% if (sections.length > maxSections) { %>
See more
<% } %>
<% } %>