Troubleshooting & FAQs

• Member Account Centre - There has been a critical error on this website

• User reports login error message - "This account has been disabled"
• Person primary email marked as "Revoked"
• Wicket administrator not being redirected to admin panel after login
• User reports login error message - "Authentication attempt has failed"
• User reports login error message - "This account has been locked"
• User reports login error message - "Email not found" when attempting a password reset

• Person or Organization record appears out of sync in an integration
• Website Integrations - Membership Directory or Find a Pro issues